Terms and Conditions

These Terms and Conditions shall apply to Your use of Technologyc Ltd's websites and related content ("the Technologyc Site").

By using the Technologyc Site You agree to be bound by the terms and conditions set out below. If You do not wish to be bound by these terms and conditions, You should not use the Technologyc Site.

We may change these Terms and Conditions from time to time and so you should check these regularly. Your use of the Technologyc Site will be deemed an acceptance of the terms existing at that time.

As part of our commitment to ensuring the Technologyc Site is one You want to visit time and time again, We welcome your comments on any of the policies or rules set out below.

1. Definitions

"You" means you, the user of the Technologyc Site and "Your" shall be interpreted accordingly. "We/Us" means Technologyc Limited and "Our" shall be interpreted accordingly. "Technologyc Site" shall have the meaning as set out above. "User Information" means the personal details, which may be provided by You to Us via the Technologyc Site. "Users" means the users of the Technologyc Site collectively and/or individually as the context admits. "Website" means a site on the World Wide Web.

2. User Guidelines

You agree that any use by You of the Technologyc Site shall be in accordance with the following conditions:

2.1 We’ve established a few ground rules for you to follow when using the Service, to make sure our service is being used fairly by everyone. Please follow these rules and encourage other users to do the same.

We respect intellectual property rights and expect you to do the same. This means, for example, that the following is not permitted:

(a) Copying, reproducing, making available to the public any part of our Services or content delivered to you via the Services, or otherwise any making use of the Service which is not expressly permitted under these Terms;
(b) using our service to import or copy any local files you do not have the legal right to import or copy in this way;
(c) reverse-engineering, decompiling, disassembling, modification or creating derivative works based on our Services or any part thereof;
(d) circumventing any technology used by us, its licensors, or any third party to protect content accessible through the Service;
(e) renting or leasing of any part of the Services;
(f) circumventing of any territorial restrictions applied by us;
(g) artificially increasing traffic to the server or otherwise manipulating the Services by using a script or other automated process;
(h) removing or altering any copyright, trademark or other intellectual property notices contained on or provided through our Service;
(i) providing your password to any other person or using any other person’s user name and password.

2.2 Please respect our service and other users of the Service. Don’t engage in any activity on the Service or upload User Content, including registering and/or using a username, which is or includes material that

(a) is offensive, abusive, defamatory, pornographic or obscene;
(b) is illegal, or intended to promote or commit an illegal act of any kind, including but not limited to, violations of intellectual property rights, privacy rights or proprietary rights of Technologyc Ltd or a third party;
(c) includes personal data of third parties or is intended to solicit such personal data,
(d) includes malicious content such as malware, trojan horses or viruses, or otherwise interferes with any user’s access to the Service;
(e) is intended or does harass or bully other users or our representatives;
(f) impersonates or misrepresents your affiliation with another user, person or entity, or is otherwise fraudulent, false, deceptive, or misleading;
(g) uses automated means to artificially promote content;
(h) involves the transmission of unsolicited mass mailing (“spam”), junk mail, chain letter, or similar, including through the Technologyc inbox;
(i) involves commercial or sales activities, such as advertising, contests, sweepstakes, or pyramid schemes;
(j) promotes commercial products or services;
(k) interferes with our Service, tampers with or attempts to probe, scan, or test for vulnerabilities in the Service or Technologyc’s computer systems or network, or breaches any of our security or authentication measures, or
(l) conflicts with the Agreement, as determined by us. You agree that Technologyc Ltd may also reclaim your username for any reason.

Please be thoughtful about what data you provide online. Technologyc holds no responsibility for your choices to make any actions or material public on the Service.

Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorised access to your account by third parties, please notify us immediately and change your password as soon as possible.

3. Third Party Websites

3.1 You acknowledge and agree that We are not responsible for the availability of any third party Websites or material You access through the Technologyc Site.
3.2 We do not endorse and shall not be held responsible or liable for any content, advertising, products or services on or available from such Websites or material.
3.3 Any dealings between You and any third party advertisers or merchants found on or via the Technologyc Site, including payment for and delivery of products, services and any other terms, conditions, warranties or representations associated with such dealings, are made between You and the relevant advertiser or merchant. Therefore, We are not responsible or liable for any loss or damage of any kind incurred as the result of any such dealings. Where You purchase services directly from Us, section 19 of these terms and conditions will apply.

4. Intellectual Property

4.1 All copyright, trade marks and all other intellectual property rights in all material or content supplied as part of the Technologyc Site shall remain at all times vested in Us or Our licensors. You are permitted to use this material or content only as expressly authorised in writing by Us or Our licensors. You will not, and You will not assist or facilitate any third party to, copy, reproduce, transmit, distribute, frame, commercially exploit or create derivative works of such material or content.
4.2 If You become aware of any such distribution or commercial exploitation, You agree to notify Us immediately.
4.3 You acknowledge that by posting materials on the Technologyc Site You grant to Us and Our licensors and assigns an irrevocable, perpetual, royalty free, worldwide licence to use the materials both within the Technologyc Site and in any other manner. The licence extends to copying, distributing, broadcasting, and otherwise transmitting, and adapting and editing the materials.

5. Liability for and information provided on the Technologyc Site

5.1 We will not be held responsible or liable for the content, accuracy, timing or reliability of any information or statements contained within the Technologyc Site, or for statements, advice and/or opinions made or given by Users of the site (except as required by law). If You have any claim arising from the actions or statements of another User, You agree to pursue such a claim only against that User and not from Us.
5.2 We will endeavour to provide the Technologyc Site using all reasonable care. Except as required by law, We will not be responsible or liable for the quality, accuracy or fitness for a particular purpose of the Technologyc Site and do not promise that the material contained in the Technologyc Site, or any of the functions contained in the Technologyc Site or its server will operate without interruption or delay or will be error free, free of viruses or bugs or is compatible with any other software or material.
5.3 We will be liable for any fraudulent misrepresentations We make and for any death or personal injury caused by Our negligence. We will not be responsible or liable to You for any other loss or damage that You or any third party may suffer as a result of using or in connection with Your use of the Technologyc Site.

6. Safety

We give Our ongoing commitment to ensuring through Our policy of safety that You can use the Technologyc Site with confidence. We will try our best to moderate everything on Our site.
You should always take the following precautions:

6.1 keep Your identity private. Do not give out Your full name, postal address, telephone number, e-mail address, the name of Your school or any other information (other than that specifically requested by Us), that could help someone discover Your actual identity;
6.2 Do not provide either your bank details or address over the chat service.
6.3 Do not reply to any messages that are hostile, rude or inappropriate, or in any way make You feel uncomfortable. Please report any such hostility or improper behaviour to the administration.

7. Indemnity

If you are a business User, You agree to indemnify Us, and/or any of Our affiliates and Our and their officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by You or any other liabilities arising out of Your use of the Technologyc Site.

8. Changes to the Agreements

Occasionally we may, in our discretion, make changes to the Service and Agreements. When we make changes to the Agreements that we consider material, we’ll notify you. By continuing to use the Service after those changes are made, you are expressing and acknowledging your acceptance of the changes.

9. Payment

The payable amount is calculated and charged to your card or PayPal account based on the package selected by you. The total amount you are about to pay is shown on the final screen before the payment is charged to your card or PayPal account. All the transactions are securely processed via Paypal and we DO NOT store any of your credit / debit card details. It is your responsibility to choose the correct package(s) from the option(s) available on our ‘Packages’ page, so that the correct amount can be charged. We will not be responsible for any extra charges due to Incorrect information provided by you. We reserve the rights to reject a request on our discretion without any reason provided. In such occasion you will not be charged OR you will receive a refund in full if payment has already been processed.

We may change the price for the service provided from time to time. By continuing to use our service after the price change takes effect, you accept the new price.

1. We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the services, we will adjust the rate of VAT that you pay, unless you have already paid for the services in full before the change in the rate of VAT takes effect.
2. What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the services we provide may be incorrectly priced. We will normally check prices before accepting your order so that, where the actual price of the service provided at your order date is less than our stated price at your order date, we will charge the lower amount. If the service's correct price at your order date is higher than the price stated on our website, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mis-pricing, we may end the contract, refund you any sums you have paid.
3. When you must pay and how you must pay. We accept payment with Visa, Delta, Electron, MasterCard, EuroCard, American Express, Discover and Maestro via PayPal. For most of our clients you must need to pay us in full for the number of hours you would like the service for. However, if you would like to opt for our monthly unlimited hours package and would like to pay in instalments then you must make an advance payment of [50]% of the price of the services, before we start providing them. We will invoice you weekly in arrear for the services until the services are completed. You must pay each invoice within 7 calendar days after the date of the invoice. Please contact us directly for more information on part payment.
4. We can charge interest if you pay late. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of [8.5]% a year above the base lending rate of Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgement. You must pay us interest together with any overdue amount.
5. What to do if you think an invoice is wrong. If you think an invoice is wrong please contact us promptly to let us know and we will not charge you interest until we have resolved the issue.

10. Providing the service

1. When will we provide the service. We will begin the services on the date we accept your order OR on the date agreed with you during/after the order process. The estimated completion date for the services is as told to you during or after the order process.
2. We are not responsible for delays outside our control. If our service is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any service you have paid for but not received.
3. If you do not allow us access to provide services. If you do not allow us access to required resources to perform the services as arranged (and you do not have a good reason for this) we may charge you additional costs incurred by us as a result. If, despite our reasonable efforts, we are unable to contact you or re-arrange access to the required resources, we may end the contract and clause 14.2 will apply.
4. Your legal rights if we deliver late. You have legal rights if we deliver any service late. If we miss the delivery deadline for any service then you may treat the contract as at an end straight away if any of the following apply:

(a) we have refused to deliver the services;
(b) delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or
(c) you told us before we accepted your order that delivery within the delivery deadline was essential.

5. Setting a new deadline for delivery. If you do not wish to treat the contract as at an end straight away, or do not have the right to do so under clause 10.4, you can give us a new deadline for delivery, which must be reasonable, and you can treat the contract as at an end if we do not meet the new deadline.
6. Ending the contract for late delivery. If you do choose to treat the contract as at an end for late delivery under clause 10.4 or clause 10.5, you can cancel your order. If you have multiple projects with us and if you wish, you can reject or cancel the order for some of those projects (not all of them), unless splitting them up would significantly reduce their value. After that we will refund any sums you have paid to us for the cancelled services.
7. What will happen if you do not give required information to us. We may need certain information from you so that we can provide our services to you, for example, [Name, Contact No, Email Address etc.]. If so, this will have been stated on our website. We will contact you in writing to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and clause 14.2 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for any delay in service or providing only part of the service if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
8. Reasons we may suspend our services to you. We may have to suspend our service to:

(a) deal with technical problems and maintenance;
(b) update existing infrastructure;
(c) deal with unplanned outages or system failures.

9. Your rights if we suspend the service. We will contact you in advance to tell you we will be suspending our services, unless the problem is urgent or an emergency. If we have to suspend the services for longer than 3 hours on a working day we will adjust the price so that you do not pay for services while they are suspended. You may contact us to end the contract for an order if we suspend our services, or tell you we are going to suspend it, in each case for a period of more than [2 working days] and we will refund any sums you have paid in advance for the services in respect of the period after you end the contract.
10. We may also suspend our services to you if you do not pay. If you do not pay us for the services when you are supposed to (see clause 9.3) and you still do not make payment within [7] days of us reminding you that payment is due, we may suspend our services to you until you have paid us the outstanding amounts. We will contact you to tell you we are suspending services to you. We will not suspend the services where you dispute the unpaid invoice (see clause 9.5). We will not charge you for the services during the period for which they are suspended. As well as suspending the products we can also charge you interest on your overdue payments (see clause 9.4).

11.Your rights to end the contract

1. You can always end your contract with us. Your rights when you end the contract will depend on what you have paid for, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

(a) If the service you have paid for is faulty or misdescribed you may have a legal right to end the contract (or to get a service re-performed or to get some or all of your money back), see clause 15;
(b) If you want to end the contract because of something we have done or have told you we are going to do, see clause 11.2;
(c) If you have just changed your mind about the product, see clause 11.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions;
(d) In all other cases (if we are not at fault and there is no right to change your mind), see [clause 11.4].

2. Ending the contract because of something we have done or are going to do. If you are ending the contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any services which have not been provided and you may also be entitled to compensation. The reasons are:

(a) we have told you about an upcoming change to the service or these terms which you do not agree to;
(b) we have told you about an error in the price or description of the service you have ordered and you do not wish to proceed;
(c) there is a risk that there may be significantly delays because of events outside our control;
(d) we have suspended supply of the services for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than [2 working days]; or
(e) you have a legal right to end the contract because of something we have done wrong [(including because we have delivered late (see clause 10.4)].

3. Exercising your rights to change your mind (Consumer Contracts Regulations 2013)

We want to make sure that you have uploaded the correct binary after the payment, we allow at least three (3) hours before assigning a resource to your project. If you wish to make a change to the binary you have uploaded, please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

4. Ending the contract where we are not at fault and there is no right to change your mind. If you do not have any other rights to end the contract (see clause 11.1), you can still contact us before it is completed and tell us you want to end it. If you do this the contract will end immediately and we will refund any sums paid by you for services not provided but we may a percentage of the price calculated as per the depending on the date on which you end the contract, as compensation for the net costs we will incur as a result of your doing so.

12. Refund

If you reside in a Local Country which is part of the European Union and have made a payment already, you have the right to change your mind and receive a full refund within fourteen (14) days (the “Cooling-off Period”) after the day we email you to confirm we accept your order, but only if you have not uploaded an app binary or otherwise have not used our service in any other way.

Once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.

We understand our customers generally always look for a speedy turn around. To achieve this at least one resource gets assigned to a project as soon as we get a request, with successful payment. Therefore it is difficult to process any refund. However, we may be able to process refunds on special circumstances entirely on our discretion.

1. How we will refund you. We will refund you the price you paid for the service, by the method you used for payment. However, we may make deductions from the price, as described below.
2. Deductions from refunds. If you are exercising your right to change your mind:

(a) We may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract.

3. When your refund will be made. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then your refund will be made within 14 days of your telling us you have changed your mind.

13. How to end the contract with us (including if you have changed your mind)

1. Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:

(a) Phone or email. Call customer services on 020 3773 5258 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please provide your name, home address, details of the order and, where available, your phone number and email address.
(b) Online. Complete the ‘Contact Us’ form on our website.
(c) By post. Simply write to us as at TechnologyC Ltd., The Vista Centre, 50 Salisbury Road, Hounslow, TW4 6JQ address.

2. When we will not charge for your cancellation. We will not charge for your cancellation:

(a) if you are ending the contract because we have told you of an upcoming change to the services or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or
(b) [if you are exercising your right to change your mind]. In all other circumstances [(including where you are exercising your right to change your mind)] you must pay the costs incurred due to your cancellation once the project / service has been commenced.

14. Our rights to end the contract

1. We may end the contract if you break it. We may end the contract for a project / service at any time by writing to you if:

(a) you do not make any payment to us when it is due and you still do not make payment within seven (7) days of us reminding you that payment is due;
(b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services, for example, [access to specific resources, APIs, CMS systems, documentation etc.];
(c) you do not, within a reasonable time, allow us to deliver the service to you;

2. You must compensate us if you break the contract. If we end the contract in the situations set out in clause 14.1 we will refund any money you have paid in advance for services we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.

3. We may withdraw the services provided to you. We may write to you to let you know that we are going to stop providing all / specific services to you. We will let you know at least seven (7) days in advance of our stopping the service and will refund any sums you have paid in advance for the service which will not be provided.

15. If there is a problem with the service provided

1. How to tell us about problems. If you have any questions or complaints about the service provided, please contact us. You can telephone our customer service team at [NUMBER] or write to us at [TechnologyC Ltd., The Vista Centre, 50 Salisbury Road, Hounslow, TW4 6JQ]. Alternatively, please chat to one of our staff on the website.

2. Summary of your legal rights. We are under a legal duty to provide services that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the product. Nothing in these terms will affect your legal rights.

16. Termination

We reserve the right to immediately terminate Your use of the Technologyc Site if You breach or We have reasonable grounds to believe that You are likely to breach these terms and conditions or You otherwise engage in conduct which We determine in Our sole discretion to be unacceptable.

17. Feedback

Should You wish to make any comments to Us about the Technologyc Site or if You have any questions relating to the same please contact Us using the Feedback Form on the Technologyc Site.

18.My Account

This section applies to visitors to the My Account section of the Technologyc Site in addition to the terms and conditions which precede and follow this section. Attention is drawn in particular to paragraph 2 (user guidelines) and paragraph 5 (liability for information provided on the Technologyc Site) above.

18.1 Registration etc
In order to use this service, registration is required. To register, you are required to provide us with accurate and complete details. You must also choose a user name and password.

18.2 User name and password
When choosing a user name, a minimum of 6 and a maximum of 40 alphanumerical characters must be used. URLs, Domain Names, underscores, full stops and any of the following characters -=[];'#,./!"£$%^&*()+{}:@~<>? must not be used.

When choosing a password a minimum of 7 and a maximum of 25 characters including both alphanumeric characters and must be used without any spaces. It is advisable not to use obvious dictionary words e.g. password or consecutive num bers or letters or obvious personal information such as children's name, pet's names or date of birth. Password should not be the same as the username, name or email address and should not be re-used when choosing a new password.

Each registered user is responsible for the security and proper use of their user name and password and must not disclose either to any third party (whether directly, via a Website or application interface or otherwise). It is each registered user's responsibility to change their password immediately if they believe it has been compromised. It is also advisable to change these details frequently even if not considered compromised.

18.3 Termination or suspension
We may suspend or terminate a user's registration if these terms and conditions are breached, in particular paragraph 2 (user guidelines).

18.4 How we may use your personal information
How we will use your personal information. We will use the personal information you provide to us:

(a) to supply the services to you;
(b) to process your payment for the services; and
(c) if you agreed to this during the order process, to inform you about similar services that we provide, but you may stop receiving these at any time by contacting us.

We will only give your personal information to [other] third parties where the law either requires or allows us to do so.

19. General

19.1 Invalidity etc If any court or regulator decides that any provision of these terms and conditions is invalid or otherwise unenforceable, such provisions shall be severed and deleted from these terms and conditions and the remainder of these terms and conditions shall continue to have full force and effect.

19.2 Governing Law These terms and conditions and the Technologyc Site are governed by English law. Disputes can be dealt with by the English courts.

19.3 Third Party Rights These terms and conditions apply between Us and Users. No other person is entitled to benefit under these Terms and Conditions.

19.4 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. [We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract OR We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within [14 days] of us telling you about it and we will refund you any payments you have made in advance for services not provided].

19.5 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

19.6 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.

Corporate Information

Technologyc Limited (Registration No. 8319366), Technologyc Ltd is incorporated in England and Wales and the registered office at The Vista Centre, 50 Salisbury Road, Hounslow, TW4 6JQ
Last Updated: 30 November 2015